What is Zoom?
Zoom is a cloud-based communications system that supports telephone and voicemail service, video and audio conferencing, webinars, live chats, screen-sharing, and more. Zoom is fully licensed for use by 杏吧直播app faculty, staff, and students.
Zoom Phone Information
The Zoom application should already be installed on your computer. If it is not, contact the OIT Service Desk at 413-796-2200, email at helpdesk@wne.edu, or create a work order from Connect2U.
When you launch Zoom you'll notice an icon for the Phone feature on the top navigation bar.
Watch this for an introduction.
Setting Up Voicemail in Zoom
Retrieving Voicemail Messages in Zoom
Select "Phone" from the top navigation bar and then select "Voicemail" just below the navigation bar on the left side.
To delete voicemail messages, right click on the message and then select "Delete".
For More Zoom Help
Visit Zoom's or general support help center (which includes live training, videos, articles, and search tools).
Please contact Greg Sienko at gregory.sienko@wne.edu or 413-782-1797 with any questions or concerns.